Sometimes, an emergency will arise that necessitates using a Wrecker Service. These professionals can transport your car to a certain location. Since you don’t know when an emergency will happen, it’s a good idea to find this service before an actual emergency occurs. Use the following guidelines to perform this task.
If you have not used the services of a Wrecker repair in Atlanta GA before, get referrals from people you trust. When gathering these suggestions, make sure you find out about the quality of workmanship and customer service each person received. The following are some questions to pose to people who give you referrals:
- Did the wrecker arrive in a timely manner?
- Did the technician explain what would happen?
- What other services did the technician perform?
Getting answers to these questions will allow you to choose two tentative towing services to consider. As you find out more about each wrecker, write down answers you get so you can refer back to them later. Once you have your two candidates, contact the Better Business Bureau to check on filed grievances. While most businesses will have at least one complaint filed against them while in business, it’s advisable to concentrate on complaint resolution. If you are uncomfortable with the number of complaints, ask the towing agency about the high number of complaints. Next, call each company for an informal interview. First contact with a company can reveal some important information. If you call and the phone is answered with a generic greeting, politely ask for the full legal name of the business. When you are met with an attempt to change the subject, it may be an attempt to work under dubious business names to avoid responsibility for workmanship. Move on to another candidate when this happens to you.
After an initial contact, ask the technician if the company is licensed and insured. Ask for verification on each of these issues. Doing this will help protect your car in case it’s damaged when it’s being towed. For more information on towing services, get in touch with professionals like the ones at Southside Wrecker. This company can handle towing and other car services.
