With an increasing number of companies offering stunning and almost “too good to be true” deals on their services, it can be difficult to determine which companies are the real deal when it comes to carpet cleaning in The Woodlands TX. Below are the questions that the best carpet cleaners in the business should be able to answer to your satisfaction so that you know your rugs and carpets are getting a good quality clean:
1. Are Your Services Guaranteed In Writing?
A detailed written contract that outlines the roles and responsibilities of the carpet cleaning company and the standards they hold their services to is essential in guaranteeing a job well done. The contract holds the company accountable for their services, and gives you power should the company not meet their contractual obligations.
2. Do You Offer Written Estimates?
Before investing in a carpet cleaning, you’ll want to have a rough idea of how much the services you want or need are going to cost you. Reputable companies will stop by and usually offer a free quote or estimate, and then put it in writing so you have proof of how much you can expect to pay for their service.
3. What Type of System Do You Use?
The ideal type of system that a company should be using is a truck-mounted system. This is important for two reasons:
A truck mounted unit has the strength necessary to suck any water, dirt and debris out of your carpets, ensuring a good and thorough clean (other systems are often the same strength as a typical household vacuum).
A company that has invested in a truck-mounted unit is serious about their occupation and has invested in their business.
4. Are Your Technicians Certified?
At the very least, a technician should hold certification from the Institute of Inspection, Cleaning and Restoration Certification, or the IICRC. This type of certification ensures that the individual who is taking care of your carpeting has received extensive training and has passed all necessary testing to perform the work.
Other types of certification may also be necessary if you’re looking for additional services, such as Upholstery and Fabric Cleaning Technician certification and Water Damage Restoration Technician certification.
5. Do You Have References?
Any experienced and reputable carpet cleaning company in The Woodlands will have a number of references from happy and satisfied clients. Take the time to call a few of these individuals and ask them about their experience with the company (where they friendly, timely, performed quality work, etc.). Set aside a few minutes to also read online reviews or check them out on social media for further comments from existing clients.
