The time may come when you need to have a vehicle towed. This may be due to mechanical failure, an accident or any number of things. Before you hire the first company you come across in the phone book, make sure you ask a number of questions to ensure they are reputable and can be trusted with your vehicle. If they cannot answer these questions or you find your aren’t comfortable with them, keep looking. Your car in an investment and likely your main form of transportation. You can’t afford to make a mistake when it comes to a tow truck in St. Augustine area.
What types of St. Augustine tow trucks do you keep in your fleet and which will be used to tow my vehicle? Tow trucks come with different towing capacities and your vehicle may have certain requirements for being towed. Although you likely aren’t familiar with the towing capacities of the various trucks, the company should be able to provide this information without hesitation. If they cannot, you need to keep looking.
What training do your drivers undergo? Although not all areas require tow truck drivers have specialized training, if the company provides you with information concerning the training their drivers undergo, you’ll feel more comfortable. When the company tells you nothing more than that the drivers are required to have a valid driver’s license and a clean driving record, you should look for a company with more experienced drivers.
What other services do you offer? Some St. Augustine tow truck companies now offer lock out service, gas refills and more. If the company offers this service and you find that is all that is needed, you may be able to save a great deal of money.
