The world is linked through commerce. Governments and corporations alike need a reliable and efficient means of communication. For many businesses, a PBX system is the best option. PBX, or Private Branch Exchange is a private telephone network which connects all telephones within the businesses office. This means that the telephones within an office space all share numerous outgoing lines on one network and connects them to a public switched telephone network. A public switched telephone network, or PSTN, is the network that many home telephones connect to, and is run by the local telephone company.
When calls come into a business, the PBX system will route the call to a central location, i.e. a receptionist or front desk. From the central location, the call can be routed or transferred to any telephone connected to the PBX system. Generally, the PBX system is stored on-site, and is maintained by the company’s IT department or maintained by an outside contractor, such as Communications Technology Associates Inc., which offers PBX Systems in Hutchinson KS. In the long run, a PBX system will save a business money by eliminating the need to purchase multiple lines from the area telephone company.
Aside from the cost effectiveness of a PBX system, there are many other benefits that go along with installing a PBX telephone system in a business. These include the ability to transfer calls between extensions, call screening, conference calling, call logs, call waiting, and automatic call forwarding should an extension be busy. The system also offers options for incoming callers to dial by extension, the ability to provide music when a call is placed on hold, and the possibility of transferring voice-mail to e-mail.
While it is possible for in-house installation of a PBX system, many companies prefer to hire outside contractors to install and maintain their PBX system. Finding the right company to source your PBX Systems in Hutchinson KS, is the key. Businesses will research the company to ensure that they are certified in the work they are offering as well as ensuring that the products offered are suited to their business needs. In the end, many businesses flourish with the assistance of a PBX telephone system.
