Your small business might have hit record profits, but has it won any awards? Adding awards to your wall lets customers know that your business represents quality, excellence and dedication and helps attract top talent. If you want to take home British small business awards in London, here are three characteristics of award-winning businesses to emulate.
Excellent Customer Service
The customer is always right when it comes to winning small business awards. Customer satisfaction is one of the top factors that judges consider, so make faster, friendlier service a company goal. Implement customer satisfaction surveys to keep track of how well you’re doing and prove to the judges that your customers are consistently happy.
Positive Business Culture
Happy employees are another major factor that can help you bring home British small business awards in London. Work on fostering a positive workplace culture with more breaks, flexible working options and support for fitness and mental health. It’s also important to give back to the community, so consider hosting charity events throughout the year or donating part of your proceeds to a worthy cause.
Quality Products and Services
The most important characteristic of an award-winning business is quality. Whether your business sells products or services, make quality your number one priority. Manufacturing businesses should focus on improving quality while reducing waste even if that means slowing down the lines and reducing production capacity. It’s better to make fewer high-quality products than many poor ones.
